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Utilities

The Village of Golf Utilities Department employs a staff of five (5) dedicated to customer service, system operations, and environmental protection.

The Utility Facility consists of three wells, two storage tanks and a state of the art Nano filtration water treatment plant. The Village’s distribution area exceeds 2000 residential and commercial accounts. Utilities not only provides service to the Village of Golf but also the following subdivisions: Quail Ridge South, Delray Dunes, Indian Hills, half of Indian Springs, Brookside and the Village Square Shopping Plaza.

Office hours are 8:00 a.m. to 4:00 p.m. Monday through Friday.

For account information, please call 561-732-0236. For information concerning water quality, customer service or emergencies during normal operating hours, please call 561-732-4710. For emergencies after normal operating hours please call the Village of Golf Public Safety Department at 561-734-2918. A Utility Representative will be dispatched to the affected property promptly.

Customer Service

Customer service assists customers with routine service requests (account activation/deactivation, over usage concerns and leak detection). These services are performed at the customer’s scheduled convenience. Scheduling should occur during normal working hours of 8:00 a.m. to 4:00 p.m. Monday through Friday. New customers must complete and return the Application for Water Service to our office by mail, email or fax. There is a $25.00 fee for new account activation.

FAQ's

1. Should I have my water turned off during vacation?

The choice is the customers’. However, the service is at cost to you, but could prevent over usage billing due to a leak and prevent damage to property.

2. Can I shut my own water off?

Yes, as long as the water valve is located on your property. Water meter valves are for utility use only and tampering with these valves may potential incur a fine.

3. May I have my water turned on or turned off today?

Yes, as long as the request is scheduled during normal working hours (8:00 a.m. to 4:00 p.m., Monday through Friday).

4. How do I know if my water is safe to consume?

Questions concerning water quality may be addressed by calling 561-732-4710. The annual water quality report (Consumer Confidence Report) is posted to the Village’s website every year.

5. How do I contact Utility personnel for an emergency after normal working hours?

Please call the Village of Golf's Public Safety Department at 561-734-2918. They will contact the Utility Superintendent who will dispatch a representative promptly.